01
AI Chatbots
Trained on your business, answering customer questions, qualifying leads, and booking appointments 24/7 — across your website, Facebook, and Instagram.
Now booking — Q2 2026
Run your business
on autopilot.
Reclaim your week.
Botai Automations builds AI-driven systems for small businesses that capture leads, book appointments, answer customers, and handle the repetitive work that's quietly draining your time. Less admin. Fewer errors. Smarter operations that run on their own.
What we automate
We automate lead capture, appointment booking, customer support, CRM synchronisation, email workflows, SMS follow-ups, review requests, and internal operations for small businesses.
01 — Services
Systems that work while you don't.
Every business loses hours to repetition — answering the same questions, chasing the same leads, copying data between tools. We replace that friction with quiet, reliable AI automation.
02
Booking & Scheduling Automation
Calendar systems that capture, qualify, confirm, and remind — automatically. No double-bookings, no no-shows, no back-and-forth.
03
Lead Capture & CRM Integration
Every inquiry — DM, form, missed call — flows straight into your CRM, tagged, scored, and routed. Nothing slips through. Nothing waits till Monday.
04
Workflow Automation
Connect the tools you already use. Invoices, follow-ups, reviews, onboarding — triggered automatically the moment they should be.
05
Custom AI Agents
Specialist agents built for your workflow — voice receptionists, sales qualifiers, internal research assistants. Tailored, not templated.
06
Automation Strategy & Audits
Not sure where to start? We map your operations, find the silent time-drains, and tell you exactly what to automate first — and what to leave alone.
02 — How it works
Four steps from chaos to calm.
We don't sell software — we build systems. Every engagement follows a clear path from discovery to handover, with you in the loop the whole time.
Discover
A 30-minute call to map your operations, identify bottlenecks, and align on what success looks like.
— Day 1Design
A clear plan: what gets built, what tools we use, what it costs, and what it'll save you. No surprises.
— Days 2–4Build
We build, train, and test the systems against real-world scenarios. You review at every milestone.
— Weeks 1–3Launch
We deploy, train your team, and stay on for 30 days of optimisation. Then — it just runs.
— Week 4+
03 — Selected work
Real systems. Real hours back.
A snapshot of recent AI automation builds across service businesses, e-commerce, and local operators. Names anonymised — results are not.
24/7 booking agent for a regional HVAC company
Replaced an answering service with a custom Messenger and web chatbot that qualifies, books, and routes urgent calls. Owner now sleeps through the night.
End-to-end intake automation
From inquiry to confirmed appointment to consent forms to reminders — all triggered automatically, with the front desk freed up for actual clients.
Multi-channel lead funnel
Unified DMs, web forms, and Google Local Service Ads into one routed pipeline. Every lead gets a response in under two minutes — no exceptions.
Smart booking with SMS reminders
Self-serve booking widget plus AI reminders that confirm via text 24h and 2h before. Cancellations now refill the slot automatically.
05 — Industries
Built for service businesses.
Whether you're booking appointments, dispatching crews, or chasing leads after hours — we've built automations for businesses exactly like yours.
HVAC
Automated booking, after-hours lead capture, and service reminder workflows so no call goes unanswered — even at 2am.
+38% bookingsSalons & Spas
AI receptionist handles appointment requests, cancellations, and rebooking across Instagram DMs, Facebook, and your website — 24/7.
-10 hrs/wk adminDental & Medical
Patient intake forms, appointment confirmations, recall reminders, and review requests — all automated and HIPAA-aware.
Zero missed follow-upsLandscaping
Quote request automation, seasonal campaign triggers, and crew scheduling notifications that keep jobs flowing without manual coordination.
3× faster quote turnaroundPlumbing
Emergency lead capture, instant job confirmation texts, and automated review requests after every completed call — no extra effort required.
100% lead response rateAny Service Business
If your business runs on appointments, leads, or repeat customers — there's an automation that saves you hours every week. Book a call and we'll show you exactly where.
5–15+ hrs saved/wkDon't see your industry? We work with any service business that runs on leads, appointments, or repeat customers.
Book a free strategy call06 — Reviews
What clients say.
Real results from service business owners across Florida who reclaimed their time with automation.
“We went from missing half our after-hours leads to capturing every single one. The AI chatbot handles booking requests at 2am like a pro. I got my Sundays back — that's not a feature, that's a life change.”
“Before Botai, my front desk was drowning in Instagram DMs and missed calls. Now every message gets an instant reply, appointments book themselves, and I've cut admin time by at least 10 hours a week.”
“Quote turnaround used to take days. Now the system captures the request, sends a pre-qualification form, and has a quote ready before I even wake up. Three times faster and zero extra effort on my end.”
“Patient recall reminders and appointment confirmations used to eat up our mornings. Danielle set up an automation that handles all of it. Our no-show rate dropped significantly in the first month.”
“Emergency calls used to slip through overnight. Now every lead gets an instant text confirmation and I wake up to a full job queue. The review request automation alone has doubled our Google reviews.”
“I was skeptical about AI for a high-touch business like mine. Danielle built something that feels personal, not robotic. Clients actually compliment how responsive we are — and I'm barely touching my phone.”
04 — Questions
Things people actually ask.
How long does a typical AI automation build take?
Most projects launch within 2–4 weeks of kickoff. Simpler chatbots can go live in a week. Larger custom systems with multiple integrations take 4–6. We'll give you a firm timeline after the discovery call.
What does AI automation cost for a small business?
Builds typically range from a few hundred to several thousand dollars depending on scope. We price every project up-front so you know exactly what you're paying — no surprises, no monthly creep. Some clients prefer a small monthly retainer for ongoing tweaks; others just pay once and own it.
Do I need to switch tools?
Almost never. We build around the tools you already use — your CRM, calendar, phone system, email, ads. The whole point is to make your existing stack quieter and faster, not replace it.
What happens if the AI gets something wrong?
Every system has guardrails and human-in-the-loop hand-offs for edge cases. The chatbot doesn't pretend to know things it doesn't — it loops you in. We also monitor and refine for the first 30 days post-launch to catch anything we missed.
Will my customers know it's AI?
We're transparent by default — disclosure usually builds trust. But the bigger story is that customers don't really care, as long as they got the answer fast and got booked in. The complaints are about slow responses, not AI ones.
Do you work with small businesses?
Yes — that's most of our work. Solo operators, family businesses, small teams of 2–20. The smaller the team, the more dramatic the time savings tend to be.
— Let's talk —
Stop running on fumes.
Book a free 30-minute strategy call. We'll map your biggest time-drains and tell you exactly what's worth automating — whether you hire us or not.