Customer Review & Reputation Automation
Build trust automatically. Our Review & Reputation Automation system requests feedback, manages reviews, and helps your business shine online — without extra effort.
What It Does
Customer Review & Reputation Automation sends personalized review requests to customers after completed jobs, payments, or interactions. It encourages positive reviews on platforms like Google, Facebook, and Yelp — and privately collects negative feedback for internal follow-up.
Key Benefits
- Automatically gathers reviews after every service or transaction.
- Increases your Google and Facebook star ratings over time.
- Captures unhappy feedback privately before it reaches public channels.
- Improves your local SEO and online visibility through consistent reviews.
How It Works
When a job or appointment is completed, the system automatically sends a review request via text or email. Satisfied customers are encouraged to leave public reviews, while unsatisfied ones are directed to a private feedback form. You can view and respond to all reviews from one central dashboard.
Popular Use Cases
- Sending review requests after service completion or invoice payment.
- Improving online reputation for pool, landscaping, and property management companies.
- Automatically sharing positive reviews on your website or social media.
- Tracking feedback trends to improve service quality.